Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary depending on your location:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days
Please note that shipping times are estimates and may be affected by customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and selected shipping method. Any applicable taxes or customs duties for international orders are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to assist you.